Questions or concerns?
Or in writing to:-
Xcel Xecutive Cleaners Ltd
Xcel House, Johnsgate,
Tel : 00353 61 40626
Information we collect about you
In General. We may collect personal information that can identify you, such as your name and email address, when you provide personal information through our website, and other information that does not identify you,
Information you provide.
We may collect and store any personal information you enter on our website or provide to us in some other manner. This includes identifying information, such as your name, company name, address, email address, and telephone number.
What type of information do we collect?
We receive, collect and store any information you enter on our website quote request form or provide to us in any other way. In addition, we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information, including name, email, company name and location when our contact/request a quote form is completed.
How do we collect information?
When you complete our contact form on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. When you engage with us in other related ways, including booking our services, purchasing our products, and communications with us. Your personal information will be used for the specific reasons stated above only.
Why do we collect non-personal and personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our customers with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
We do not, share or disclose our website visitors' personal information.
We do not share your personal information. The information collected on our contact / request a quote form is used solely for the purpose of answering your request.
xcelxecutive.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your cleaning requirements, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
To provide a great experience for our visitors and customers.
To monitor and analyze the performance, operation and effectiveness of our website and contact form
To ensure our website is secure and safe to use.
What personal information do we process?
When you visit, use or navigate our services we may process personal information depending on how you interact with us and use the services, the choices you make and the products and features you use.
How do we keep your information safe?
We have organizational and technical procedures in place to protect your personal information. We do not store sensitive information e.g. bank details or credit card numbers or information that can put you at risk.
Our website hosting service provides us with the online platform that allows us to sell our products and services to you. They store your data on secure servers behind a firewall.
However no electronic transmission over the internet or information storage technology can be guaranteed 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures and improperly collect, access, modify or steal information.
What are your rights?
The applicable privacy law in your geographical location may mean you have certain right regarding your personal information. In Ireland, these laws include the Data Protection Acts and other regulations. These data protection laws mean that your personal data should generally only be stored where there is a lawful basis, such as your consent, or where there is a legal obligation. See Irish Guide https://brexitlegal.ie/gdpr-data-protection/#:~:text=The%20GDPR%20Reforms&text=As%20a%20regulation%2C%20it%20is,based%20on%20older%20EU%20Directives